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\n<\/p><\/div>"}, How to Check Your Message Inbox on Facebook. Facebook is showing information to help you better understand the purpose of a Page. I open new FB 10 days ago but I couldn’t read or send any message.It appears:”Could not load conversation Try again. Using Firefox 12.0 on Windows 7. I cant see my messages sent from my friends pls help me…………. About See All. I am using a laptop PC and gmail, and I don't own an iPhone. And no, I won’t tell you to just use one of the other internet browsers to access Facebook. Good luck! :( ????????? So far, nothing.. https://www.facebook.com/help/community/question/?id=2148149, thanks for this tip…i was going crazy with it. If you ever want to take some of the load off, Hang out anytime, anywhere - Messenger makes it easy and fun to stay close to your favorite people. Thanks for the guide…..its fixed. I first did it by creating a new profile, and copying form history files and places.sqllite from the old profile. The message symbol is the one left of the earth symbol. thanks!! yiippeeeeeeeeeeeeee… thank you so much @dennis and @abhishek for the solution..it worked!! Going nuts w iPad any recommendations? The prefs.js thing did it for me as well. Please consider making a contribution to wikiHow today. Any help is much appreciated! If you have specific instructions on how to clear your Firefox profile, I would appreciate it. Thanks again. I was so frustrated with this problem on Chrome. Create New Account. Raju prasad (chandrapura) bokaro, JHARKHAND. I went to the top of the chat box and opened the options. Then finally I decided to find solution on Google, and got yours. This is an account problem. Use this form to “let Facebook know” of the problem, and your messages and ability to send messages will be immediately restored. 6. would be a good asset. You can also click the gear icon in the upper-left corner of this page and then click. Below is the screenshot of what you see when you try to access your Facebook messages. You have some really great articles and I believe I I’d love to write some material for your blog in Other quick method is to hold down shift key while clicking on refresh button in any of the browser. I was stuck with this “loading” message for hours. and i’m surely gonna note your website for future problems..thanking you again.. thanks for you tips on how to get facebook to open. i was stressing for 2 days because my Facebook wasn’t working and then boom, i followed the steps and its working perfectly now! So this is not something that’s going to be fixed by simply clearing your cache/cookies… its a problem Facebook needs to fix. It’s been this way all week. I opened a Facebook account, how do I comment? If Messenger opens to a conversation, first tap the "Back" button in the top-left corner of the screen. xD Thank you so much for posting this. I followed all steps given above.. help me.. google chrome.. hi my facebook msgs wouldnt appear on my laptop or my fone but once i did wat u suggested they appeared on both straight away thanks…. The new Inbox layout on mobile separates messages into four tabs depending on the source. thank you. YAY! So if the other steps described here don’t work, try quitting Firefox, deleting prefs.js from your profile folder, and restarting. This facebook message thing is killing me……. Every day at wikiHow, we work hard to give you access to instructions and information that will help you live a better life, whether it's keeping you safer, healthier, or improving your well-being. It will only take you about 20 seconds to fix it. Share photos and videos, send messages and get updates. But … if I enable private browsing … it does! I can open all of my Facebook Message folders EXCEPT the Filtered folder. Yeah, Google Chrome evolves very often through updates, so in the latest version they changed it to “Settings”. As far as I can tell, there are no adblockers (although it is an office computer). user_pref(“app.update I tryied clear cookies,refresh page,sending few messages for help to Fb support but they don’t answer to anyone anything,just thank u !? I’m glad it helped you fix the problem. Your method of telling everything in this post is truly nice, So I agree: it’s something deeper. Thank you for your patience, we have been running a little behind schedule, but are catching up! Was thinking to resort to firefox before this but you solved my problem thank youu ^^, Mine’s won’t work either. In most cases, some Facebook users are looking to find their hidden Facebook inbox and view their lost messages. wikiHow is where trusted research and expert knowledge come together. It’s not a fix, and it still sucks, but you will be able to read and reply to your messages. Now when you try to access Facebook, you will see that (if you’ve been logged in) you’re now logged out, and need to enter your email and password again. my Facebook messages are open and i am finally happy. This video will show you how to find the Facebook inbox with hidden messages inside. so thankful!!!!!!! I can open mobile facebook on my laptop but don’t like the format. I unblocked the chrome addon pop up blocker and its working…. This is on the account. Cheers! Please let me know if you’re looking for a article author for 2. As long as you add clients or contacts as Facebook Friends, you should see their notifications and any notes they send you in your email. Below is the screenshot of what you see when you try to access your Facebook messages. Please HELP!!! The loading bar is moving constantly, but the messages never load and open. https://support.mozilla.org/en-US/questions/928524, Hi I have an iPhone 4Gs and I have followed ur instructions, I went into the settings> safari > clear cookies and data I click on that then log back into Facebook and my inbox messages still don’t show up it still says unable to connect. My messages STILL wont open! I’m not into FB but sometimes when I get a message from my friends I would like to be able to respond back. Assign Facebook Messages to Your Team Members. a lot. Open Facebook Messenger. did you get yours fixed as well? Now you should be able to see “Clear browsing data” button. Most significantly, messages you receive from people you aren’t friends with […] You could also use Facebook and Messenger in any browser. 3. Review your inbox. I HAVE FIXED IT!!! Opening a Firefox Private Browsing window worked for me! I did a CTRL + SHIFT + R and it did work for the main messages folder.. the archived , spam messages did not work as well, I did clear the cached files and images, cookies from past one day but still did not work. I’m like a happy kid now!! Thanks! I am using google chrome to get around it, but I could view my messages on my husband’s computer using internet explorer, so I’m a little confused. your site. That’s it! I’ve already been doing those things before they even told me to. Hmm… I didn’t know about that one. Facebook messages are a great way to keep in touch with your friends, except for one thing. Other than that: nothing works. 4. Go ahead and try to use a different one such as Mozilla Firefox, Safari, or Internet Explorer. Thanks. Very frustrating :/. Trying to get into Facebook on tablet but Facebook won’t accept my email, Hi! Connect with friends, family and other people you know. I’m with you, on that. You see a ‘new private message’ notification on Facebook. Obviously something wrong with FB’s coding that when I they changed things it read it that I wanted most of my account blocked. Hold down CTRL + Shift + Delete buttons on your keyboard. I have problem to my facebook I can’t make comments,likes and chat to ather people but only uploade photos and status that I can do can you help me I restart my facebook several times I delete n start new one but still continuing do the samething, same problem i m having… tell me a solution plz. Any advice? Across the board, my account cannot access or send messages. That was it, I cleared cache and cookies before, but the problem still showed up. Hmm… did you get your fixed as well! After you are logged in, use this url and FB messages will work….like a mobile device. #2: Respond to Instagram Comments in the Facebook Inbox I just started having this problem a few days ago. If you aren't logged into Facebook messenger, enter your phone number and password to continue. That works, but it’s not a fix, it’s just a workaround. 12,587 talking about this. Follow us for Best Quotes & News. Here's how to find it. Facebook only notifies you of messages from your friends, and yet anyone can send you a message on Facebook. You don’t. Amid the current public health and economic crises, when the world is shifting dramatically and we are all learning and adapting to changes in daily life, people need wikiHow more than ever. I have not made any changes to my system prior to this new glitch. So, instead of options, click on Settings and the rest of the process should be the same. else using in pc/ laptop…then the above mention trick will work…. I was right! Ow!! If u r using in mobile phone then 1st u report to facbook about the problm 5 times..after..u just open in oper mini ..clear cache, history, cookies and all..now unstall yor fb app and messanger…switch off your mobile..then on ..u just open fb in opera mini…..login to yor fb id and den again logout…..clear all the things….finally now open oper mini and login to your profile…you will see message option opened………. You wait… You wait some more… You try again… And it still won’t open the damn message. wikiHow's. THANK YOU THANK YOU THANK YOU, Thank you so so much! Can not access on ipad or iphone either. Not emptying my cache, not deleting cookies, not even creating an entire new profile. 7. I don’t know what to do?? Strangely enough, the messages still didn’t load after following the steps, but did so ok with my mobile. This somehow especially happens when you’re in a hurry and really need to read that message right now. I am only having this problem on my computer with internet explorer. Instead, you need to delete messages one conversation at a time. There’s no need for the rest of them. This article was co-authored by our trained team of editors and researchers who validated it for accuracy and comprehensiveness.